FAQ

Most fragrances come in 1ml, 5ml and 10ml. The 1ml is a glass sample vial with roughly 10 sprays, enough for two or three full wears. The 5ml and 10ml are refillable spray atomizers. A growing number of fragrances are also available as full bottles.

No. Order one decant or fifty. Spend $45 and we add a free decant and a mystery decant to your parcel. Shipping is free on orders $49+.

On orders of $45 or more you get two extra 1ml decants. You choose the first one; the second is a mystery pick from our rack. If you don't choose, we pick something close to what's already in your order.

Email us straight away with your order number. We pack fast, so once a label has been printed we can't change the contents, but we'll always do what we can.

Yes. Every decant is drawn by hand from an authentic, sealed retail bottle. Nothing is diluted, mixed or altered. We are not affiliated with any fragrance house; we buy the bottles like any other retailer and rebottle them into smaller sizes.

Many Middle Eastern houses build fragrances in the image of well-known designer and niche scents. When we say a fragrance is "inspired by" or "often compared to" another, we're describing scent character only, so you can find what you're looking for. The products we sell are the genuine Middle Eastern fragrances, not the designer originals, unless they're in our Designer & Niche collection, which are exactly what they say.

Vial and atomizer styles vary by batch. The juice inside is always from the original bottle.

We hand-decant and pack each order in Florida and ship within 1–3 business days by USPS Ground Advantage. Delivery is usually another 2–5 business days depending on where you are in the US.

Route shipping protection is optional and costs a small fee based on your order total. It covers your parcel if it's lost, stolen or damaged in transit: you file a claim with Route through the Route app or website and they handle the replacement or refund. You can add or remove it before you check out.

Not yet. US addresses only for now.

USPS scans can lag a day or two. If nothing has changed after 5 business days, file a claim with Route if you added shipping protection. If you didn't, email us and we'll open a trace with USPS.

If you added Route shipping protection, file a claim with Route; that's the fastest way to a replacement or refund. If you didn't, email us within 7 days with your order number and a photo of the parcel, and we'll do what we can.

That one's on us. Email us within 7 days with your order number and a photo of the printed order sheet inside your parcel alongside what you received, and we'll replace or refund the affected items.

Because decants are personal-use samples we can't accept returns once they've shipped. If we've made a mistake, we'll always put it right.

That's what samples are for: you found out for a couple of dollars instead of the price of a bottle. Try the scent quiz or the inspired-by index to find something closer to what you love.

Fragrance contains alcohol and is flammable. Keep away from heat, flame and sparks. For external use only. Do not spray in or near the eyes, mouth or on broken or irritated skin. If it gets in your eyes, rinse well with water. Stop using it if irritation or a rash appears, and see a doctor if it continues. Keep out of reach of children and pets. Store upright at room temperature, away from sunlight.