Refund policy

Returns & Exchanges

Due to the nature of fragrance samples, all sales are final. However, if your order arrives damaged or incorrect, email us and we’ll make it right.

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

To start a claim, you can contact us at support@decantified.com.